Soha Properties Private Limited ("Soha Properties," "we," "our," or "us") is dedicated to protecting your personal privacy. This Privacy Policy documents how we gather, process, store, and secure your personal contact details when you explore our luxury portfolio, submit enquiries, download project brochures, or interact with our sales consultants.
1. Information We Collect
When you register interest or submit lead forms across our website, we may collect the following personal parameters:
- Identity Details: Full Name, Salutation.
- Contact Details: Phone Number, Email Address.
- Interest Metrics: The residential or commercial project you select (e.g. Soha Gold Crest) and customized messaging notes.
- Technical Data: IP Address, browser type, and navigation paths gathered via standard analytics files.
2. How We Use Your Information
We process your personal contact data strictly for the following purposes:
- Query Resolution: Directing sales executives or relationship consultants to schedule site visits and provide custom pricing sheets.
- Brochure Delivery: Dispatching requested project floor plans and details to your email or WhatsApp number.
- Communications: Sending newsletters, pre-launch notifications, construction updates, and corporate announcements (which you can opt out of at any time).
- Compliance: Satisfying local auditing guidelines under MahaRERA and corporate regulatory structures.
3. Data Sharing & Third-Party Disclosure
We do NOT lease, distribute, or sell your personal details to third-party marketing companies. We may share details exclusively with:
- Contracted Advisors: Verified sales consultants and relationship managers bound by professional non-disclosure agreements.
- Banking Partners: If you explicitly request home loan support, we may forward your details to pre-approved banking partners to check your loan eligibility.
- Legal Authorities: When required by local laws, RERA audits, or court subpoenas.
4. Data Storage and Security
Your details are stored on secure cloud database configurations with restricted access control. We utilize industry-standard SSL encryption protocols to secure the transmission of details through our forms. However, please note that no internet transmission is 100% secure, and you submit details at your own discretion.
5. Your Rights
You have the absolute right to:
- Access, update, or rectify your contact information.
- Request complete deletion of your lead records from our sales databases.
- Withdraw consent for WhatsApp or email marketing newsletters.
6. Policy Updates
We reserve the right to revise this Privacy Policy to reflect changing regulatory guidelines. Any modifications will be updated directly on this page with a revised effective date.